Effective date: October 2026 tk99 Privacy Policy mainly about data retention rules
Settings, cookies, and rights for Dhaka-based users are clearly written here.
How long data is stored
Account information
Data is kept for 12 months after the account is closed.
Transaction records
Records related to bkash, Nagad, and Rocket are kept for 5 years for audits and dispute resolution
Cookie information
Session cookies end when the browser is closed; preference cookies last up to 13 months
Usage analytics
Device, login time, and page visits are kept for 24 months to help identify issues
Security logs
Suspicious logins, IP, and device identifiers are kept for 18 months for security reviews
Support messages
Support tickets are kept for 36 months to quickly locate previous issues
Account data in the tk99 App
If you change your address or mobile number, update it first; if old information remains, login and notifications may have issues
Name, phone, and device information in the tk99 App are used only for service Registration guidelines And Help page From here you can view the setup steps
- Data processing occurs while the account is active
- Many people in Dhaka verify quickly using mobile numbers
- If incorrect information is present, you can request a
Transactions and payment information
Your payment history is stored separately; records of funding made with bkash, Nagad, and Rocket are kept for a specified period
This is quickly verified for Dhaka-based users Payment methods And Withdrawal rules There is a separate explanation on
- Money is deducted and reference numbers are kept
- Checked to prevent fraud
- In case of a dispute, the same
Cookies and usage data
Cookies and language are hard to remember without cookies, so a small set of cookies remains in the browser in the tk99 App, and these make your work easier
Some cookies are also needed for security; some login information helps with two-factor authentication, especially when refreshing repeatedly on a 3G network
- Keeps the session
- Remembers language and
- Helps detect unusual activity
What happens when the account is closed
When you request account closure, some information is deactivated immediately, but for security, tax, and dispute resolution, certain documents may be kept separately
Within 30 days of closure, most operational data is removed; some records may remain longer if legally required, but they are separate from normal use
Your rights and contact
You can view, correct, or delete your information; if you have questions about the information provided by tk99 Register, contact support, and you will receive a response after verification
If you have privacy concerns Contact page The same team assists with tk99 Login and tk99 APK access issues
Your rights, cookie settings, and data protection are all in the tk99 App
